Your online orders cannot currently be placed through your PGW Customer Account Web login. Please contact our online support team for more information.

Click & Collect

Can someone else pick up a Click & Collect order for me in store if my name is on the order confirmation?

Yes, but please make sure they have the order confirmation (printed or on their phone) and a form of ID to present when they come to collect your items.

Why might it take extra days for my Click & Collect order to be ready to pick up in store?

PGG Wrightson holds a large amount of stock across its entire network. However in some instances, one of the products you order may not be held in your selected pick up store. As there are 92 PGG Wrightson stores across the country, it is highly likely the product will be available in another store close by. The extra days allocated for Click & Collect orders are just to allocate for these situations where items will need to be picked, packed and transferred between stores to ensure your order is complete when you come in. There is no extra delivery charge to you for this service.

Why are some products available for home delivery and others are Click & Collect In Store only?

On some product pages, you may see some products are only available for pick up in store and have no home delivery option. This is largely because some of our products are classified as dangerous or fragile goods, and therefore are unable to be dispatched by courier or freight.